Frequently asked questions about Foamera cushions

You choose the cushion on its product page, enter the width, depth and thickness, and pick the foam or fill, the fabric and any extras. The configurator shows the price on screen as you choose, so there is no quote form to fill in. Foamera then makes the cushion to the measurements on your order.

Sizes can be entered in inches or centimetres on each product page.

The price depends on the size, the foam or fill, the fabric and any extras such as piping or ties. Enter your size on the product page and the configurator shows your exact price. The custom cushion cost guide explains what moves the price up or down.

Measure the bare seat or frame with a rigid tape, not the old cushion. Write down three numbers: width (left to right), depth (front to back) and the thickness you want. The measuring guide shows the method for each shape.

Yes. Before you order, send your measurements and a photo of the seat, and Foamera will help you get the numbers right.

The right thickness depends on the seat and how you use it: thicker foam sits higher and feels softer, thinner foam feels firmer. The cushion thickness guide compares common uses, and you set the exact thickness on the product page.

Foam gives a firmer seat that keeps its shape, while fibre fill is softer and suits back cushions and throw pillows. The fill options for each cushion are listed in its configurator, and the foam density guide explains what foam density means.

Yes. A cover-only order is a new fabric cover cut to your measurements with no foam inside, for an insert that is still firm. The configurator shows the price of a cover and of a full cushion, and the cover-only guide helps you choose.

The extras offered for each cushion, such as piping or ties, are listed in the configurator on its product page. The price updates as you add them.

Browse the fabric library, where fabrics can be filtered by colour, use or collection, then choose your fabric in the configurator on the product page.

Yes. Order fabric swatches from the swatch page to check the colour and texture at home before you order the cushion.

Yes. Choose a fabric made for outdoor use: the fabric library can be filtered by use, and the swatch page offers outdoor weaves to try first. The outdoor cushion guide explains how to keep cushions dry.

Yes. Foamera accepts customer’s own material (COM): you send your fabric, and Foamera cuts and sews the cushion. A handling fee applies. Contact Foamera before you order to arrange it.

Brush or vacuum the cover before any wet cleaning, blot spills straight away, and follow the method for your fabric type. The care guide explains the cleaning codes and how to clean the cover and the foam.

Selected fabrics have third-party test reports issued to the fabric mill ARMA KUMAŞ VE PERDE A.Ş. by EKOTEKS (TÜRKAK AB-0583-T, ISO/IEC 17025) and SGS.

The reports are listed on the certificates page.

The tracking number is in the shipping confirmation email that Foamera sends when your order ships. The order tracking page takes you to the carrier’s tracking site.

The fit guarantee window is 14 days from delivery.

The fit guarantee page explains what it covers and how to send a claim.

Made-to-measure items cannot be returned for change of mind. Statutory rights for faulty goods are unaffected.

The refund policy has the full terms.

No. Foamera has no public discounts or promo codes at the moment.

Foamera products can appear in AI assistants such as ChatGPT, because Shopify shares its stores’ products with them through Shopify Catalog. A custom cushion is still configured on its Foamera product page, where you enter the size and choose the foam and fabric, so an assistant should send you to that page.

You can also send a message through the contact page.