Privacy Policy
Who We Are
This Privacy Policy applies to FOAMERA (https://foamera.com), operated by TURKEX LLC, and explains how we collect, use, and protect your personal information when you visit our site, use our services, or make a purchase. By using our website, you agree to this policy.
Information We Collect
- Contact information: name, email address, phone number.
- Shipping & billing: delivery address, billing address, company name (optional), postcode, city, country.
- Device & browsing data: IP address, browser type, time zone, and interactions with our website.
All payment transactions are processed through secure, encrypted third-party payment gateways. We do not store your card details on our servers.
How We Use Your Data
- To process and fulfill your orders, including arranging shipping via our partners (DHL, FedEx, UPS).
- To communicate about order status, tracking, and support inquiries.
- To improve our website and user experience.
- To prevent fraud and keep our store secure.
- To send promotional emails only if you have opted in; you can unsubscribe at any time.
How We Share Information
We respect your privacy and never sell your personal data. We share information only with trusted providers necessary to run our business: our e-commerce platform (Shopify Inc.), our logistics partners (DHL, FedEx, UPS), and our payment processors.
Cookies
We use cookies to remember your cart and session and to analyze site traffic. You can disable cookies in your browser settings, though this may affect functionality such as checkout.
Your Rights (GDPR & CCPA)
Depending on your location, you have the right to access, correct, or delete the personal data we hold about you, and to opt out of marketing communications at any time.
Data Retention
We retain your order information for our records unless and until you ask us to delete it.
Contact
For privacy questions or to exercise your data rights, contact hello@foamera.com.
TURKEX LLC · 12 Daniel Road, Suite 318-437, Fairfield, NJ 07004, USA
